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Please again note our new hours:
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Monday, Tuesday, Thursday, Friday 11-5; Saturday & Sunday 12-5.
CLOSED WEDNESDAY
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**Every day is a new day with new information -- Any further changes to store hours will be posted on both bikesale.com and our Facebook page. You can also call us at 425 486 3747 for daily updates.
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We are limiting the number of people in the store at one time to ensure that safe social distancing can be maintained. We will politely ask you to step outside the store until an earlier customer leaves, as needed. We require all employees and customers to be mindful of ALWAYS keeping 6 feet of distance from others. Please don’t be offended if we ask you to back away. We will.
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We thoroughly clean and sanitize all used surfaces with a bleach/water solution after each customer (such as countertops and keypads). In addition to that, we clean surfaces, handles, inventory and equipment at the start and end of each day. Employees also wash hands and use alcohol-based sanitizer frequently. WE TAKE CLEANING VERY SERIOUSLY.
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We are here to help with your service-related concerns, as we always have been. If you have a service issue, we now prefer to discuss your needs and concerns outdoors (versus in the store) and to determine the repair plan. If we can fix the issue on the spot, you will be asked to wait outside the store while the repair is being completed. We will bring the bike out to you when ready. Our store has a covered area outdoors (in the event of rain). Please keep a safe distance from others and our employees, even when outside the store.
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Unfortunately, now is NOT the time to come in and just browse, touch bikes, etc. We will politely ask you to leave if you come into the store to do so. INSTEAD, call us to discuss inventory and your needs and perhaps we can determine over the phone if we have what you need.
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If you have any COVID-19 symptoms (cough, fever, shortness of breath), or have been near another who has symptoms, or has been diagnosed, PLEASE DO NOT COME INTO OR NEAR OUR STORE, NOT EVEN THE PARKING LOT. We will be here when you are feeling and sounding better. If you cough in the store, we will politely ask you to leave.
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Thank you all for your business, kindness, and understanding during this challenging time.
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Be courteous and gracious to our employees. We are truly grateful for them. And they keep you rolling during this difficult time!
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Be well and be safe out on the bike trails! Don’t ride too close!
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