Shipping Policy

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Shipping Bikes

Wilier, BH, Devinci, and Pivot bikes bikes can be shipped directly to your door. We take care in packaging each bike. Every tube is individually wrapped and we use expandable foam bags to ensure your bike arrives in new condition. Because of our dealer agreements, Giant, Kona,Cervelo, Felt, and Scott bikes can only be sold to in-store customers. If you are visiting the Seattle area, you can come in and purchase a bike, and we'll be happy to ship it home for you.

Please feel free to call us 425-486-3747 or email if you have any questions.

APO and Military

UPS and FedEx will not deliver to an APO address, please use a street address of a friend or relative to help facilitate the delivery.  We can mail small packages USPS.

AK, Hawaii and International Orders:

Please contact us prior to ordering and we can give you the total for shipping to your area. Currently Shipping to HI and AK is running approximately $200 UPS and Fedex. Let us know your complete shipping address and the product you are interested in to receive back the most accurate information.

Be aware that shipping and service charges are not covered by manufacturers warranty.